Administrator

The work may include:

dealing with internal and external correspondence
word processing documents, such as letters, presentations and reports
monitoring stationery supplies and reordering when necessary
using office equipment, such as printers, scanners and photocopiers
answering the telephone and directing calls
setting up and maintaining filing systems
updating information on computer databases (SIMS)
administrative assistants/administrators normally work a standard working week, Monday to Friday. There may be part-time and job share opportunities. The role is office based.

Salaries range from around £12,000 to over £25,000 a year.

Administrative assistants/administrators should:

have good interpersonal and communication skills
be able to work to tight deadlines
be able to prioritise their workload
have numeracy and IT skills
have an interest in business and commerce
Over 4.7 million people are employed within business, administration and governance in the UK. Jobs are available in all sectors and opportunities are widespread.

Competency in English and maths is essential, and employers may look for a post-16 qualification at Level 3 as a minimum. Work experience in an office environment is highly recommended. Young Apprenticeships, Apprenticeships and Advanced Apprenticeships in business and administration are available, as is the Diploma in business and administration. Many candidates continue their education post-16 taking vocational courses and qualifications in business and administration, including foundation degrees and degrees.

Training is usually on the job under the supervision of experienced colleagues. Some organisations provide in-house and external courses. There are NVQs in business and administration at Levels 1 to 5. Administrative assistants/administrators may choose to study for a foundation degree in business administration.

Administrative assistants' skills are highly transferable. Opportunities for progression include moving into supervisory or management roles, or becoming a personal assistant. With further qualifications and training there are also opportunities to specialise.